UniFi Access iOS 2.17.1 includes the following improvements.

Improvements

• Improved overall performance.

UniFi Access iOS 2.17.0 includes the following bugfixes.

Bugfixes

• Fixed an issue that could occur when using Lock Now.
• Fixed an issue where video playback could fail to start in certain situations.

UniFi Access iOS 2.16.2 includes the following improvements.

Improvements

• Improved user experience.

Bugfixes

• Fixed an issue where the Lock Now button might not appear on a location details page.

UniFi Access iOS 2.16.1 includes the following improvements and bugfixes.

Improvements

• Supports configuring hand wave sensitivity to high or low. Requires UA G2 3.11.3.0 or later.

Bugfixes

• Fixed an issue where the Lock Now button might not appear on a location details page.
• Fixed an issue where NFC cards registered at Settings > Card Inventory > Add New > select a reader might not respond at the reader.
• Fixed an issue where the doorbell call continued ringing even after a receiver answered and unlocked the door.
• Fixed an issue where changes to the door position on the Retrofit Hub could not be saved.
• Fixed an issue where access policy updates might not refresh in real time on the user details page.
• Fixed an issue where License Plate Unlock was incorrectly displayed when a Protect camera was connected to a UA Hub Door Mini.

UniFi Access iOS 2.15.1 includes the following improvements and bugfixes.

Improvements

• Improved the Temporary Unlock experience, with the remaining unlock time now clearly displayed.
• Allow setting a custom access policy as the default policy (requires Access 4.1.31 or later).
• Allow creating admins and viewing admin details under Settings > Admins.
• Improved the Dashboard user experience.

Bugfixes

• Fixed an issue where the timezone displayed during video playback did not match the console timezone.

UniFi Access iOS 2.14.3 includes the following improvements.

Improvements

• Optimized the user experience.

UniFi Access iOS 2.14.2 includes the following bugfixes.

Bugfixes

• Fixed an issue where visitors might not hear audio when doorbell calls were answered on the Access iOS app.
• Fixed an issue where face photo upload sometimes failed.

UniFi Access iOS 2.14.1 includes the following improvements and bugfixes.

Improvements

• Improved device list scrolling performance when the system includes more than 100 devices.
• Optimized the video playback experience in landscape mode.
• Supports Arabic.

Bugfixes

• Fixed an issue where the live view could freeze when answering a doorbell.
• Fixed an issue where door status updates were delayed in live view and location overview.

UniFi Access iOS 2.13.3 includes the following bugfixes.

Bugfixes

• Fixed an issue where an error occurred when entering the Manage in Caller & Receivers page.
• Fixed an issue where unassigning an NFC card could mistakenly assign other cards to the same user.

UniFi Access iOS 2.13.2 includes the following bugfixes.

Bugfixes

• Fixed an issue that could cause two-way audio interruptions over WiFi.
• Fixed an issue where third-party NFC cards could sometimes fail to register.
• Fixed an issue where UA G2 and UA Lite settings were displayed incorrectly in Devices > select a reader > Settings.
• Fixed issues that could cause the app to crash.

UniFi Access iOS 2.13.1 includes the following improvements and bugfixes.

Improvements

• Supports adding receivers to Reader Pro/Intercom connected to a switch or console port directly on the Access iOS mobile app.
• Optimized the user experience.
• Supports multiple languages: Catalan, Norwegian, Turkish, Greek, and Portuguese (Portugal).

Bugfixes

• Fixed an issue where Touch Pass could not be automatically purchased after enabling Auto-Scaling.
• Fixed an issue where viewing UA Hub Elevator details might display readers from other UA Hub Elevators.
• Fixed an issue where door status on the Dashboard was not updated in real time.

Additional information

This version is undergoing a gradual release. If you haven't received it yet, please wait, as the release is expected to be completed within the next 7 days.

UniFi Access iOS 2.12.2 includes the following improvements.

Improvements

• Improved the user experience.

Additional information

This version is undergoing a gradual release. If you haven't received it yet, please wait, as the release is expected to be completed within the next 7 days.

UniFi Access iOS 2.12.1 includes the following improvements.

Improvements

• [Identity Enterprise] Supports the Card Inventory feature.
• Supports opening the Access web application for alarm configurations directly from Settings > Alarm Manager.
• Visitor management now requires selecting at least one location when creating or editing a visitor.
• Supports the following languages: Danish, Swedish, Simplified Chinese, Traditional Chinese, and Czech.

Additional information

This version is undergoing a gradual release. If you haven't received it yet, please wait, as the release is expected to be completed within the next 7 days.

UniFi Access iOS 2.11.1 includes the following bugfixes.

Bugfixes

• Fixed an issue where live view could not display over cellular networks when camera encoding was set to Enhanced.
• Fixed an issue where viewing UA Hub Elevator details incorrectly showed the readers paired with other UA Hub Elevators.

UniFi Access iOS 2.11.0 includes the following improvements.

Improvements

• Improved top navigation switching between devices in the Device's details page.
• Enhanced live view experience in landscape mode.
• Added 5-second and 10-second trigger duration options when AUX is set to Siren/Chime for all hubs in Terminal Manager.

Additional information

This version is undergoing a gradual release. If you haven't received it yet, please wait, as the release is expected to be completed within the next 7 days.

UniFi Access iOS 2.10.1 includes the following improvements and bugfixes.

Improvements

• Supports Unlock Schedule for UA Hub Elevator.
• Optimized video loading speed in System Log when Manage Recordings in Protect is enabled. 
• Applicable devices: 
• UA G2 Pro
• UA G3 Pro
• UA Intercom
• UA G3 Intercom
• Requirements: 
• UniFi OS 4.3.6 or later
• Protect application 6.0.41 or later 
• Access application 3.3.22 or later
• Admins can now disable the ability to initiate live view from both Identity Endpoint and Intercom Viewer. Requirements:
• Identity Endpoint iOS 2.2.0 or later
• Identity Endpoint Android 2.2.0 or later
• Intercom Viewer 1.4.39 or later
• Separated duration settings for manually initiated live view and doorbell-triggered live view sessions in Settings > General > Doorbell and Live View. Requirements:
• Access application 3.3.22 or later
• UA G2 Pro 1.11.23.0 or later
• UA G3 Pro 1.11.22.0 or later
• UA Intercom 1.8.22.0 or later
• UA G3 Intercom 1.8.22.0 or later
• UA Pro 2.15.9 or later
• Supports searching locations in the Dashboard for easier navigation.
• Supports navigating to the previous or next video directly in the System Log.
• Supports customizing the screen brightness duration before it dims, available in the device details page. Requirements:
• Access application 3.3.22 or later
• UA G2 Pro 1.11.23.0 or later
• UA G3 Pro 1.11.22.0 or later
• UA Intercom 1.8.22.0 or later
• UA G3 Intercom 1.8.22.0 or later

Bugfixes

• Fixed an issue where the character limit for adding an email address was incorrectly restricted to 30 characters.
• Fixed an issue where the timestamp displayed in the video playback did not follow the mobile phone's 12/24-hour format settings.

Additional information

This version is undergoing a gradual release. If you haven't received it yet, please wait, as the release is expected to be completed within the next 7 days.

UniFi Access iOS 2.9.1 includes the following bugfixes.

Bugfixes

• Fixed an issue where the door status and action buttons were incorrectly displayed on the door details page when in emergency mode or connected to a DPS.

UniFi Access iOS 2.9.0 includes the following improvements and bugfixes.

Improvements

• Supports creating and managing location groups in the Dashboard.  
• Supports dual Unlock buttons in live view when UA Hub Gate’s gate closing action is set to Gates Closed by a Gate Operator.
• Optimized the multilingual user interface.

Bugfixes

• Fixed an issue where live view was not accessible in the Access mobile app when signed in via the find local console feature with Remote Access disabled.

Additional information

This version is undergoing a gradual release and will be rolled out in stages.

UniFi Access iOS 2.8.2 includes the following improvements.

Improvements

• Optimized the Touch Pass user experience.

UniFi Access iOS 2.8.1 includes the following bugfixes.

Bugfixes

• Fixed an issue where door unlocking sometimes failed when answering the doorbell.